Landairsea GPS Tracking Key Pro User Guide Manuel d'utilisateur télécharger pdf (Page 41)

LandAirSeaTrackingKey/Pro®UserGuide

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LandAirSea,Inc|UserGuide2010

41

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Problem:Downloadcompletesveryquicklyandamessagedisplaysthatsays“FailedtoCreateFile”.

Solution:Thereisnotenoughrecordeddata.Ifthereareonly1or2datapointsrecorded,Past‐Track

softwarecannotdownloadthedata.TakethedeviceforatestdriveandmakesurethattheGPSlightis

flashing.Driveforatleastafewminutesandtrytodownloadagain.

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Problem:Windowsrecog nizes thedriversformyTrackingKeybutthePast‐Tracksoftwaredoesnot.

HowdoIgetPast‐Tracktorecognizethedriversforthekey?

Solution:IfthedriversfortheTrackingKeyareinstalledcorrectlyonyourcomputer,youmayneedto

assignthedriversinthePast‐Tracksoftware.

• First,verifythatthedriversareinstalledcorrectlyinWindows.InsertthekeyintotheUSBport.

• OpenDeviceMangerbyopeningyourstartmenuandright‐clicking

‘Computer’in

Vista/Windows7orright‐clickingthe‘MyComputer’icononyourdesktopinXP,andthenselect

‘Manage’

VistaDisplayXPDisplay

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• ThiswillopenyourComputerManagementscreen.Double‐clickonDeviceManager.Clickthe+

signnexttoPortstodisplaythedriversforthekey.

• ThedriversfortheTrackingKeyshoulddisplayasfollowswiththeDeviceManager/Portsscreen

open.NotetheCOMportnumber.

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Landairsea GPS Tracking Key Pro User Guide Manuel d'utilisateur Page 41